Cookie Policy
Understanding how SparkNest uses cookies to enhance your browsing experience and provide better services
This Cookie Policy explains what cookies are and how SparkNest Cleaning Services uses them on our website. By using our website, you consent to our use of cookies as described in this policy.
1 What are cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners. Cookies enhance user experience by remembering your preferences and enabling certain features.
2 Types of cookies we use
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic features like page navigation, access to secure areas, and form submissions. Without these cookies, the website cannot function correctly.
Performance Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us improve our website's performance and user experience. All information collected is aggregated and anonymous.
Functionality Cookies
These cookies allow the website to remember choices you make and provide enhanced, more personal features. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog.
Targeting/Advertising Cookies
These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
3 How we use cookies on SparkNest
- Service Booking: Remember your service preferences, appointment details, and booking history to provide a seamless experience when scheduling cleaning services.
- Customer Support: Maintain session information to provide personalized customer support and remember your inquiries.
4 Third-party cookies
Some cookies are placed by third-party services that appear on our pages. We use several external services:
Google Analytics
Helps us understand website traffic and user behavior patterns to improve our services.
Social Media Plugins
Enables sharing our content on social media platforms and provides social media features.
Customer Reviews
Integrates third-party review systems to showcase genuine customer feedback.
Payment Processing
Secure payment gateways that process transactions safely and securely.
5 Managing your cookie preferences
You have several options for managing cookies:
Browser Settings
Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent. The methods for doing so vary from browser to browser, and from version to version.
Chrome
Settings → Advanced → Privacy and security → Site Settings → Cookies
Firefox
Options → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Edge
Settings → Cookies and site permissions → Cookies and site data
Note: Disabling certain cookies may impact the functionality of our website and your user experience. Some features may not work properly if cookies are disabled.
6 Cookie retention
Session Cookies
These temporary cookies are deleted when you close your browser. They help maintain your session while navigating our website.
Duration: Until browser is closed
Persistent Cookies
These cookies remain on your device for a set period or until you delete them. They help remember your preferences for future visits.
Duration: 30 days to 2 years
7 Updates to this policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about our use of cookies.
Questions about cookies?
If you have any questions about our Cookie Policy or how we use cookies, please don't hesitate to contact us.
Business Hours: Monday-Saturday: 8:00 AM - 6:00 PM, Sunday: 9:00 AM - 4:00 PM
Last updated: December 2024